New York City · Indoor Playground
Kids Palace
Kids Palace draws families with an energetic, bright play area, though cleanliness is a recurring concern. Best suited for weekday visits when crowds are lighter and the environment is more manageable.
What Parents Say About Kids Palace
Toddler Safety
It Can Vary
Soft play zones present, but loose floor pieces and crowding raise concerns.
Parent Sightlines
It Can Vary
Open, bright layout aids monitoring, but crowding on weekends reduces visibility.
Noise & Sensory Load
It Can Vary
Busy and crowded on weekends, more manageable on weekdays.
Cleanliness & Maintenance
Concerns
Multiple reviews cite dirty floors, hair in ball pit, and poor upkeep.
Seating & Parent Comfort
It Can Vary
Friendly staff noted, but understaffing and crowding affect the experience.
Birthday Party Hosting
It Can Vary
At least one positive party experience reported, but cleaning concerns persist.
Scores summarize overall patterns from 18 recent parent reviews on Google for Kids Palace (as of April 19, 2026) — your experience may vary.
Plan Your Visit
- Address: 2655 Richmond Ave, Staten Island, New York 10314
- Phone: (732) 520-0620
- Website: statenislandmall.com
Hours
- Sunday: 11AM–6PM
- Monday: 10AM–8PM
- Tuesday: 10AM–8PM
- Wednesday: 10AM–8PM
- Thursday: 10AM–8PM
- Friday: 10AM–9PM
- Saturday: 10AM–9PM
Before You Go
Check the venue’s official site for current pricing and policies.
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