Phoenix · Indoor Playground
Surprise & Shine
This clean and sensory-friendly facility is best for toddlers and children up to age ten. Not ideal if you are looking for extensive climbing equipment for non-walking infants.
What Parents Are Saying
Toddler Safety
Strong
Dedicated baby area and sensory rooms provide safe spaces away from older children
Parent Visibility
Strong
Open layout with multiple rooms and clear lines of sight from adult seating areas
Noise & Sensory Load
Strong
Calm and mellow environment with sensory-friendly spaces and manageable crowds
Cleanliness & Maintenance
Strong
Immaculately maintained facility with exceptionally clean restrooms and kid-friendly amenities
Seating & Parent Comfort
Strong
Ample seating for adults and a dedicated nursing room promote a comfortable experience
Birthday Party Experience
Strong
Stress-free logistics including full setup and decoration assistance by staff
Scores summarize overall patterns from 26 recent parent reviews on Google (as of February 6, 2026) — your experience may vary.
Quick details
- Address: 11294 W Bell Rd Ste 100, Surprise, AZ 85378
- Phone: (480) 621-5782
- Website: surpriseshine.com
Hours
- Sunday: Closed
- Monday: 9:30AM-3PM
- Tuesday: 9:30AM-3PM
- Wednesday: 9:30AM-3PM
- Thursday: 9:30AM-3PM
- Friday: 9:30AM-3PM
- Saturday: 9:30AM-3PM
Pricing and Policies
- Pricing: Check venue website for current pricing; locations may vary by age and day of week.
- Grip socks: Likely yes – check venue website to confirm.
- Age range: This venue tends to appeal most to kids who enjoy physical play, especially those between ages 3–10. Toddlers often do better with close supervision or off-peak visits.
- Birthday parties: Check with the venue to book a birthday party package.
What Parents Should Know
This venue works best when families arrive prepared for active play rather than relaxed downtime.
Best Times to Visit
Weekday mornings are typically the easiest time to visit Surprise And Shine. Weekends see heavier traffic, especially late morning through mid-afternoon.